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Privacy Policy

PRIVACY POLICY

Last updated: September 2026

 

John Raays Entertainment (“JRE”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information collected through https://www.johnraays.com (the “Website”).

This Privacy Policy explains what information may be collected, how it may be used and disclosed, how long it may be retained, and the rights available to users.

This policy is intended to address applicable privacy legislation, including Québec’s Act respecting the protection of personal information in the private sector, as amended by Law 25, applicable Canadian privacy legislation including PIPEDA where relevant, and the General Data Protection Regulation (GDPR) where applicable.

 

1. Information We Collect

 

Information You Provide

When you contact us through the Website, by email, or through a contact form, you may voluntarily provide information such as:

  • first and last name;

  • email address;

  • telephone number;

  • company or organization;

  • professional information;

  • the content of your message; and

  • any other information you voluntarily provide.

We only seek information reasonably necessary to respond to your request or provide the requested service.

 

Technical and Usage Information

When you visit the Website, certain technical information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • date and time of access;

  • pages viewed;

  • referring website or source;

  • approximate geographic information derived from an IP address; and

  • interactions with the Website.

Some of this information may constitute personal information under applicable privacy laws.

 

2. How We Use Information

Personal information may be used to:

  • respond to inquiries and messages;

  • communicate regarding professional, artistic or business opportunities;

  • provide requested information or services;

  • operate and maintain the Website;

  • understand Website traffic and usage;

  • improve Website content and user experience;

  • protect the security and integrity of the Website;

  • comply with legal or regulatory obligations; and

  • establish, exercise or defend legal rights where necessary.

We do not use personal information for materially different purposes without obtaining additional consent where required by law.

 

3. Consent and Legal Basis

Where consent is required, personal information is collected, used and disclosed with the knowledge and consent of the individual concerned, subject to exceptions permitted by applicable law.

Depending on the circumstances and applicable legislation, processing may also be based on contractual necessity, compliance with legal obligations, legitimate interests or another lawful basis.

Users may withdraw consent where applicable, subject to legal, contractual or technical restrictions and reasonable notice.

 

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies for purposes including:

  • essential Website functionality;

  • security;

  • remembering user preferences;

  • analytics and performance measurement;

  • embedded media; and

  • other Website functionality.

Where required by applicable law, non-essential cookies and similar technologies are used in accordance with the visitor’s consent and cookie preferences.

Visitors may manage or withdraw their cookie preferences through the Website’s cookie settings where available.

Users may also configure their browser to restrict or delete cookies. Disabling certain cookies may affect Website functionality or user experience.

 

5. Third-Party Services

The Website is created and hosted using Wix and may incorporate third-party services, embedded content, analytics tools, music or video players, social media features and external links.

Depending on the Website features used, third-party services may collect technical information or place cookies or similar technologies on a user’s device.

Such services may include providers such as:

  • Wix;

  • Google;

  • YouTube;

  • Spotify;

  • Apple Music;

  • Instagram / Meta; and

  • other media, analytics or technology providers.

These third parties process information according to their own privacy policies, terms and practices.

Users are encouraged to review the privacy policies of third-party services before interacting with them.

 

6. Sharing of Personal Information

John Raays Entertainment does not sell personal information.

Personal information may be disclosed where reasonably necessary to:

  • service providers supporting the Website or our business activities;

  • hosting and technology providers;

  • professional advisers where necessary;

  • competent governmental, regulatory, judicial or law-enforcement authorities where required by law; or

  • other parties with the individual’s consent.

Where appropriate, service providers are expected to use personal information only for authorized purposes and to apply appropriate safeguards.

 

7. International Transfers

Some service providers used by the Website may process or store information outside Québec or Canada.

As a result, personal information may be subject to the laws of jurisdictions other than the jurisdiction in which the user resides.

Where required by applicable law, reasonable measures and safeguards are implemented before personal information is communicated or processed outside Québec or Canada.

 

8. Retention of Personal Information

Personal information is retained only for as long as reasonably necessary to:

  • fulfill the purposes for which it was collected;

  • respond to communications or requests;

  • maintain appropriate business records;

  • resolve disputes;

  • comply with legal or regulatory obligations; or

  • protect legitimate legal interests.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, it may be securely deleted, destroyed or anonymized, as appropriate and permitted by applicable law.

 

9. Security

John Raays Entertainment uses reasonable administrative, technical and organizational safeguards designed to protect personal information against:

  • unauthorized access;

  • loss;

  • misuse;

  • alteration;

  • disclosure; and

  • destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Users should therefore exercise appropriate caution when transmitting personal information online.

 

10. Your Privacy Rights

Depending on your location and applicable legislation, you may have rights including the right to:

  • request access to personal information held about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of information where applicable;

  • withdraw consent where permitted by law;

  • obtain information about how personal information is used or disclosed;

  • raise a privacy-related complaint; and

  • exercise other rights provided by applicable privacy legislation.

Requests may be submitted to the Privacy Officer identified below.

We may need to verify your identity before responding to certain requests.

 

11. Privacy Officer

Responsibility for the protection of personal information is assigned to:

Privacy Officer
John Raays Entertainment
Email: label@johnraays.com
Website: https://www.johnraays.com

Questions regarding privacy, access or correction requests, withdrawal of consent, or privacy-related complaints may be directed to the Privacy Officer.

 

12. Children

The Website is not intentionally designed to collect personal information from children.

If we become aware that personal information relating to a minor has been collected in circumstances requiring the consent of a parent or legal guardian, appropriate measures will be taken in accordance with applicable law.

 

13. External Links

The Website may contain links to third-party websites and services.

John Raays Entertainment is not responsible for the privacy practices, security, content or policies of third-party websites.

Users should review the privacy policies of those websites separately.

 

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect:

  • changes to the Website or services;

  • changes in our privacy practices;

  • technological developments; or

  • legal or regulatory requirements.

The most recent version will be published on this Website together with the date of the latest update.

Where required by applicable law, users may be informed of material changes.

 

15. Contact

For questions, requests or concerns regarding this Privacy Policy or the handling of personal information, please contact:

John Raays Entertainment
Privacy Officer
Email: label@johnraays.com
Website: https://www.johnraays.com

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